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Business From the Heart (Pre-Order - Autographed Paperback and eBook Combo) AVAILABLE TO SHIP OCTOBER 2024

Business From the Heart (Pre-Order - Autographed Paperback and eBook Combo) AVAILABLE TO SHIP OCTOBER 2024

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Business From the Heart (Pre-Order - Autographed Paperback and eBook Combo) AVAILABLE TO SHIP OCTOBER 2024
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Product Details

The business relationships we have between our customers are important to any business success. This book is about how to get to the heart of what you are doing in business and how to handle difficult situations with the heart: utilizing empathy, compassion. understanding, and emotional intelligence.

Key Takeaways You Will Receive from Reading This Book:

  • Don't take responsibility for what you can't control: Focus on finding solutions and move forward instead of dwelling on what caused the problem.
  • Listen more than you talk: Seek to understand the other person's perspective before trying to be understood yourself.
  • Approach situations with calmness and respect: Getting angry or frustrated will only make things worse.
  • Focus on finding common ground: Be willing to compromise to reach a mutually agreeable solution.
  • Lead with empathy: Imagine yourself helping someone in pain, like an emergency room doctor.
  • Remember, everyone is going through something: Be patient and understanding with difficult people.
  • Consider the bigger picture: What truly matters in the grand scheme of things? Don't sweat the small stuff.
  • Live a life of purpose: Focus on making a positive impact on the world around you.
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